Uptown Aces Casino Review: Great Bonuses and a Few Shortcomings

If you happen to be a fan of Sloto’Cash and Miami Club online casinos, you may also like their sister casino Uptown Aces, another US-friendly casino with play-inspiring bonuses and games that pay, rumor has it. Part of the thriving network of gambling sites operated by Deckmedia N.V., Uptown Aces was launched in 2014, but those who of us who have been around can recognize the former Desert Nights online casino re-branded into a fancy new site with flamboyant neon light signs in fuchsia and green on a black background. Is Uptown Aces worth your money?

Check out our expert Uptown Aces casino review below, including game selection, bonuses, VIP scheme, mobile app, banking and more.

Uptown Aces Game Selection: 200 Games Powered by RTG

Uptown Aces’ casino game library boasts nearly 200 titles by sole software provider RealTime Gaming (RTG), including slots, table games, video poker, specialty games and progressives. Games are available via downloadable casino software and instant play. Jackpot lovers have a limited selection to drool over, although there is RTG’s Aztec’s Millions slot currently frothing up to well over $2m. Overall, the casino site has a little bit of everything, which is not exactly ideal for players who stick to a few favorite games and don’t tend to switch it up. There is no live casino. For baccarat enthusiasts, the site has one RNG game with good graphics and fairly standard features, like simple history board and no side bets, Ties paying 9:1.

Uptown Aces Welcome Bonus: Up to $8,888 and More

Uptown Aces has two different and generous-at-first-sight welcome bonus offers that new players can choose from: a sizable bonus including multiple deposits and high playthrough requirements, or a smaller single-deposit bonus with low playthrough.

• Up to $4,000 Welcome Bonus on first 6 deposits
  Minimum deposit is $25 and the promo code is 400CASINO.
• 100% Welcome Match up to $100, aka Low Playthrough Welcome Bonus
• Same conditions apply, except for a more modest match on a single deposit and x15 playthrough requirements.

For new players and members who appreciate table games, there is a special two-part $1,500 FREE Casino Games Bonus: 150% up to $750 and 75% up to $750. It requires x30 playthrough and includes both slots and table games like blackjack. The latter count only as $0.25 playthrough towards $1 wager. Unfortunately, none of Uptown Aces welcome bonus offers include baccarat. There are daily bonuses on most kinds of games, as well as 25% Instant cashback on every single deposit with x10 playthrough and no max cash outs.

Uptown Aces Comp Point and VIP Club

Uptown Aces has a classic comp point system, where you can convert 100 points into $1 real money with x1 playthrough. The VIP Club is a 4-level scheme designed to keep gamblers active and reward them with daily bonuses, instant cashback and better comp conversion points. Players move through Neon, Downtown, Midtown and Uptown levels. At Neon level players get 1 point for every $9 and Uptown rewards the same for every $4. The daily bonuses for each level are fairly similar in value, but Midtown and Uptown get higher % instant cashback, higher bet limits and expedited withdrawals.

Uptown Aces Casino Mobile App: Hail to the Mobile Bonus!

Uptown Aces does not have a native casino app, but its site is fully optimized for play on the go on multiple devices and it keeps adding new titles to the mobile game assortment every month. The mobile casino runs smoothly on most iOs, Android and tablet devices, except for Kindle tablets, Blackberry and Samsung Galaxy S2. Players can take advantage of unique mobile promos, such as the regularly updated Mobile Weekly Code that usually has a x30 playthrough on slots, keno and scratch cards, and no max cash outs.

Uptown Aces Banking: Payment Options & a Few Disadvantages

Uptown Aces uses only USD currency and has a good variety of standard payment options available, including credit card, e-Wallet (Skrill, NETeller, ecoPayz), check, bank transfer and since 2016, Bitcoin. There are two main issues, however: withdrawal limits and time frames; neither are ideal. Minimum withdrawal is $100 for Bank Wire and $150 for check, and there is 72-business-hours in-house processing time, which combined with the selected method’s standard processing time, may end up as a good three weeks before winnings are paid out. Many customers complain on forums that even bitcoin payments are not as fast as they should be. Interestingly, Uptown Aces offers a whopping 300% Bitcoin Bonus up to $900 for a player’s 1st Bitcoin deposit. Maximum withdrawal limit is $5,000 per week ($4,000 for week one only) and some methods can be used only once per week.

Customer Support at Uptown Aces: 24/7 and Not Trained Well

Customer support is available around the clock via Email, phone and live chat. Their team is friendly, courteous and prompt to respond. We haven’t had any major issues to solve, but the reps we’ve talked to so far clearly had no idea of the ins and outs of Uptown Aces’ games and offers, so we wouldn’t rank them too high on professionalism.

Licensing and Security

There is a conspicuous lack of licensing information on the casino’s site, except for a tiny section in terms and conditions where they claim that the company abides by the laws of Cyprus. It is commonly believed that the casino is licensed by the Governments of Curaçao and Cyprus. Such lack of transparency is highly uncommon and a huge thumbs down for Uptown Aces. They also claim that their RNG software is tested by the prestigious third-party Technical Systems Testing (TST), but there are no certificates available. In terms of security, the site has a standard 128-bit SSL data encryption technology to protect players’ sensitive data.

Licensing and Security

Sloto’Cash protects players’ personal data and financial transactions with a 128-bit SSL encryption. The casino is licensed and regulated by Curaçao eGaming. The Caribbean country is one of the more liberal online gambling jurisdictions, so its stamp does not really guarantee a casino’s credibility and accountability. The casino claims its RNG software is regularly tested by the internationally recognized independent testing facility TST, but no certification has been published on their website yet.

Uptown Aces Casino Review: Somewhere Inbetween

If you trust the Sloto’Cash and Miami Club brands [links], you can play at Uptown Aces for some amazing welcome bonuses and a good selection of RTG games. Loyal VIP players are well rewarded. However, we are aware of some predatory conditions by Uptown Aces, such as often restricting bonus access to players who have cashed out to a bulging pocket and a 6-month inactivity clause where all player funds are forfeited to the casino. Player feedback across platforms is relatively positive so far and our Uptown Aces casino review has all the major and minor pro & con points, so we’ll leave it to your discretion!